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Call 116 116 for lost and stolen card
*Free of charge from within Germany
We provide a toll-free call centre service for JCB cardmembers to call 24 hours/day.
This service is available in English, Chinese, Korean and Japanese.
Call the number below and give the operator your 16-digit JCB card number. Only JCB cardmembers can use this service.
+81-3-3865-5486 (toll number)