Call 116 116 for lost and stolen card
*free-of-charge from within Germany
We provide a toll free call center service for our customers to call any time for a variety of information.
*24 hours/day. Available in English, Chinese, Korean and Japanese.
Call the number given below and give the operator your 16-digit JCB card number. Any JCB card holder can use this service.
+81-3-5778-8379 (toll number)